Refund Policy

1. What this page covers

OrderBoosts.io sells digital reputation services — campaign setup, review delivery management, planning support, and related online work. There is no physical product to ship or return.

This page explains how refunds work on our platform. Placing an order means you accept these rules together with our Terms of Service.

2. Default rule

Purchases are treated as final once payment clears. As soon as we allocate capacity, prepare a campaign, or start delivery, a full refund is usually unavailable.

Unusual cases still happen. We review them individually and may approve a full refund, a partial refund, or a store credit when that is fair.

3. Situations where a refund may be approved

We may return funds when one of the following applies:

Service withdrawn by us

If we decide we cannot offer the service you bought, we may cancel the order and issue a full or partial refund.

Nothing started and we cannot fulfill

If we confirm that no work has begun and we cannot complete the order, we may refund the purchase in full or in part.

Our billing mistake

If we charged the wrong amount because of a system or admin error on our side, we can refund the difference or the incorrect charge.

Double charge

If the same order was paid twice by mistake, we can refund the extra payment after we verify both transactions.

4. Situations where a refund is usually declined

We typically refuse refunds when:

Wrong details from your side

Problems caused by an incorrect profile URL, wrong package choice, or incomplete brief you submitted are not refund grounds.

Business results you hoped for

We do not refund based on sales, traffic, conversion, ranking, or how the market reacts to your brand. Those outcomes sit outside what we sell.

Campaign already live

After reviewers are assigned, schedules are set, or live delivery has started, unused balance on that order is generally not returned.

You simply changed your mind

Buyer's remorse after a successful checkout is not enough on its own to reverse a digital service order.

Delays we do not control

No refund for slowdowns driven by:

• changes or moderation on review platforms;
• outages at payment or infrastructure providers;
• events outside reasonable control (including force majeure).

Delivery already happened

If the service was completed, published, or mostly finished, the order is closed for refund purposes.

5. Partial refunds and adjustments

Sometimes only part of an order can be completed. In that case we may refund a portion of the payment or move unused value to account balance.

Typical examples:

• work stopped mid-campaign for a reason we accept;
• we cancel remaining volume we cannot deliver;
• you cancel early and unused work is still measurable.

The amount always reflects time, tooling, and capacity already used on your order.

6. Canceling before work starts

You may ask us to cancel while the order is still queued and no preparation has begun. After prep or delivery starts, cancellation does not automatically mean a refund.

Every cancellation is checked against the order status at the time of the request.

7. Chargebacks and bank disputes

Write to support first if something looks wrong on a payment. Opening a chargeback without contacting us can lead to paused campaigns, locked dashboard access, or account closure.

If a dispute is filed, we may share order logs, chat history, and payment records with the processor.

8. How to open a refund request

Use the contact form — that is currently our only support channel. Include:

• the email on your OrderBoosts.io account;
• order ID or payment reference;
• date and amount paid;
• short explanation of the issue.

Send the request soon after the problem appears so we can match it to live order data. We reply after reviewing your account and delivery status.

9. After a refund is approved

Money usually returns to the original payment method within 5–10 business days. Banks and card networks can add extra time depending on country and method.

OrderBoosts.io cannot speed up delays caused by processors or issuing banks once we have submitted the refund.

10. No promised business outcomes

Paying for a campaign does not guarantee a rating, review count, revenue lift, or any other KPI. Refund decisions are based on fulfillment and billing facts — not on whether your business metrics moved the way you expected.

11. Updates

We may revise this page at any time. The version published at /refunds/ is the one that applies. Keeping an OrderBoosts.io account or placing new orders after an update means you accept the revised rules.

12. Contact

Questions about refunds: use the contact form. We do not publish a support email or phone line at this time — the form is the only channel.

Buying from OrderBoosts.io confirms that you have read and agree to this refund page.